Last Updated: November 10, 2021
All defined terms used below shall have the meanings set forth in our Terms and Conditions.
We respect children's privacy. We do not knowingly or intentionally collect personal information from children under age 13. Elsewhere on the site, you have represented and warranted that you are either 18 years of age or using the site with the supervision of a parent or guardian. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you.
We collect information from you in several different ways on this site.
Registration and Ordering
Before using certain portions of this site or ordering products, you may be required to complete an online registration form. During registration, you will be asked to provide to us certain personal information, including but not limited to your name, shipping and billing address(es), phone number, email address, and credit card number. In addition, we may also ask you for your country of residence and/or your organization's country of operation, so we can comply with applicable laws and regulations. These kinds of personal information are used for billing purposes, to fulfill your orders, and to communicate with you about your order. If we encounter a problem when processing your order, your personal information may be used to contact you.
Information We Collect Automatically
We may also automatically collect information about you when you access or use the site or transact business with us, including:
- Transaction Information: When you purchase or return a product, we collect information about the transaction, such as product details, purchase price, and the date and location of the transaction.
- Log Information: We obtain information about your use of our website, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to this site.
- Device Information: We collect information about the computer or mobile device you use to access our services, such as the hardware model, operating system and version, unique device identifiers, mobile network information, and browsing behavior.
- Location Information: We may collect information about the precise location of your device when you consent to the collection of this information. We may also collect information about your approximate location each time you access this site.
Internal Information Use and Disclosure
We use your personal information to process your order and provide you with customer service. We may internally use your personal information to improve this site's content and layout, to improve outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to this site.
External Information Use and Disclosure
Except as otherwise set forth below, we do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone.
We may disclose information to third parties that perform specific functions on our behalf. However, we will only disclose the information that is necessary for them to perform their service.
We must provide your credit card number to financial services corporations such as credit card processors and issuers as is required to process your orders. We use industry-standard security measures, including data encryption, when providing your credit card number to others.
We may disclose personal information or financial information in response to requests from law enforcement officials conducting investigations; subpoenas; a court order; or if we are otherwise required to disclose such information by law. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms and Conditions or other agreements, or to protect ourselves or others. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use this site for illegal reasons or to commit fraud.
Communications with You
We will use your personal information to communicate with you about this site and your orders and deliveries. Also, we may send you a confirmation email when you register with us. We may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance). Also, you may submit your email address for reasons such as to to sign up for email newsletters and special offers. If you submit your email address, we use it to deliver the information to you. We always permit you to unsubscribe or opt out of future emails. Because we have to communicate with you about orders that you choose to place, you cannot opt out of receiving emails related to your orders.
We take reasonable measures, including administrative, technical, and physical safeguards, to protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests by emailing us at email@example.com.
Please do not email your credit card number or other sensitive information.
Offline Collection Use and Disclosure