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Policies


Our Guarantee

Your new favorite body care, guaranteed. At LüSa Organics we believe that we make the most safe, delightful, effective body care available anywhere. We expect that after just one try we'll become your new favorite product, something to rave about to all of your friends! If we don't make the cut, we want to know about it. If you are dissatisfied with any product for any reason, simply e-mail us at delight@lusaorganics.com. Let us know where we went wrong. Then we will happily replace the questionable item or refund your purchase price. (Items must be returned for refund or exchange).

Sales Policies

Retail Returns

Did you order the wrong product? Feel free to make a return. Returned merchandise must arrive at LüSa Organics in saleable condition and must be returned within 10 days of original purchase. We will credit your account for the cost of the product (less shipping).

Shipping Info

Please allow 4 to 5 business days for order processing.

At this time LüSa offers shipping options with the US Postal Service or Spee-Dee Delivery (where available).

Shipping charges are calculated by package weight.