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Our Guarantee Sales Policies Shipping Info Privacy Policy Terms & Conditions
Our Guarantee
Your new favorite body care, guaranteed. At LüSa Organics we believe that we make the most safe, delightful, effective body care available anywhere. We expect that after just one try we'll become your new favorite product, something to rave about to all of your friends! If we don't make the cut, we want to know about it. If you are dissatisfied with any product for any reason, simply e-mail us at delight@lusaorganics.com. Let us know where we went wrong. Then we will happily replace the questionable item or refund your purchase price. (Items must be returned for refund or exchange).
Sales Policies
Retail Returns
Did you order the wrong product? Feel free to make a return. Returned merchandise must arrive at LüSa Organics in saleable condition and must be returned within 10 days of original purchase. We will credit your account for the cost of the product (less shipping).
Shipping Info
Please allow 4 to 5 business days for order processing.
At this time LüSa offers shipping options with the US Postal Service or Spee-Dee Delivery (where available).
Shipping charges are calculated by package weight.
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Shipping Notes: Please allow 4-5 business days processing time in addition to shipping time. If your shipping address is in Wisconsin, Minnesota, Iowa, North Dakota, or South Dakota, we recommend selecting Spee-Dee Delivery. This is the fastest, most economical, and most reliable shipping service that we offer.
Questions about ordering? Feel free to call us at (608) 356-7627 for assistance.
Want to be the first to hear about specials and new products? Click HERE and receive a weekly email with exclusive subscriber promotions! (You may change or cancel your subscription at any time. Simply click on the "Manage your Subscription" link at the bottom of any e-mail you receive.) — If you have applied for a wholesale account, your email will be added to our wholesale customer email list when your wholesale account is approved.